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IMSO International

Legal

Privacy policy

This policy explains what information this website collects, why we collect it and how long we keep it.

Who we are

This website is operated by IMSO International. If you have a question about this policy or the information we hold about you, use the contact details on our Contact page.

What we collect

We only collect the information you choose to send us through the forms on this website. Depending on the form, this can include:

  • your name, email address and, if you give it, your telephone number
  • your organisation, role and location
  • the course, training or service you are asking about and your experience
  • certificate details you give us, such as the certificate number, type, expiry date and the name shown on it
  • the message you write

We also record the date and time of your submission and a one-way coded version of your internet address, which helps us block spam and repeated submissions. We cannot turn it back into your address.

How we use it

We use your information to reply to you, to pass your enquiry to the team that handles it (IMSO, International Training Services (ITS) or International Well Control Training (IWCT)), to manage certificate requests and to keep a record of what was agreed. We do not sell your information or use it for unrelated marketing.

Who can see it

Only staff who handle your type of enquiry can see it. Certificate requests are visible only to the certificate team and site administrators. Our website, database and email services are provided by technology suppliers who process information on our behalf.

How long we keep it

We keep form submissions for a limited period set by IMSO, and then delete them unless we still need them for an active course, certificate case or legal reason.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us and we will respond as required by data protection law. If you are unhappy with our response, you can complain to the Information Commissioner's Office (ICO).

Cookies

Our Cookie policy explains the small amount of browser storage this website uses and how to change your choice.